FAQ

To change your PIN code, you just have to tap on the “Reset Password” button when logging in. Then, you will receive a SMS with a code to verify your phone. After that, you will be able to change your PIN code.

Yes, the registration is entirely for free.

You just have to tap on the “Register” button. Registration is made with your phone number. Remember to choose your country code correctly (for example: +1 for a number in United States) and not to enter “0”.

You will revceive an SMS code to verify your phone number. When you log in for the first time, you will have to choose a PIN code, which will be used each time you log in.

Yes, the register is possible even if you are underage. You can choose whether transferring your profits to a charity or your profits will be frozen on our platform until you are 18 years old (which is the adult age in accordance with the French law).

However, if you want to get your profits, you can do it under the responsibility of your legal representative.
You will have to send to Skwad:
– Copy of the Identity Document of your legal representative
– Prove of your bond (family register, for instance)
– An e-mail from your legal representative asking for the obtention of your profits on your behalf.
– An authorization from your behalf accepting your legal representative to collect your profits in your name.
– Invoice of the amount to collect. Documents will be sent to [email protected]

Skwad focuses on quality over quantity. If you are specialized on your domain and you have a few followers, Skwad knows very well that your influence on them is important.

Yes, your participation in another platform doesn’t stop you from subscribing to Skwad and from participating in the campaigns you want.

Yes, of course! You will be able to issue a tax receipt for the amount of your income (maximum €3,000 per year). You will also be able to transfer your profits to a charity. In case you would like to receive your payment, you will have to issue an invoice on behalf of the entity of your choice or a tax receipt.

When subscribing, you can add the referal code of a friend. This code is not mandatory, but if you add it, you will win an additional star on your first post and increase your profits (under the condition that your post and profile correspond to the briefing and be accepted).
You will also be able to refer your friends or your community by sharing your referal code. When one of your referals participates in their first collab, you will also win an additional star on your next post on Skwad.

For each collab, you have to follow a briefing created by the advertiser in order to receive the maximum number of stars.
On the other hand, if your editorial line does not follow the briefing of the advertiser in its entirety, the number of stars will reduce and so will your profits.

Advertisers propose visuals to make the task easy for you. However, to keep your editorial line, you can post the content of your choice as far as it shows the product or the logo of the advertiser.

It is up to you to choose the campaigns in which you would like to participate. You do not have in any way the obligation to participate in each one of them.

The briefing created by the Advertiser presents the ideal influencer profile for the campaign. Unfortunately, if your profile does not correspond to it, your post might be rejected. If you have any questions, contact us through e-mail or our social networks.

You can publish one (1) post per campaign on one of your social networks.

The briefing of the advertiser presents the social media platforms in which you can participate. You can post on the one you choose, always within the limit of one post per campaign.

A tag is a hashtag or a mention of an account. On a post, this one is preceded by the symbol “#” (hashtag) or the symbol “@” (mention).

Mandatory tags are specified on each briefing, such as #skwad, which has to appear on your post so it can be taken into account.

A TOKEN is the result of the multiplication of the interactions received on a post by the number of stars received for this one.

Stars allow the assessment of the degree of harmony between your profile, your post, and the briefing of the advertiser. The more your profile suites the advertiser’s criteria, the more stars you earn. The more your profile suites the advertiser’s criteria, the more stars you earn.

You can win additional stars for the Shop & Share missions by adding your receipt or refering new users.

Thanks to the link of your post that you have uploaded to the platform, we have real time access to your iteractions, which are updated automatically.
To count your interactions, please set the number of interactions public (activate this option on your social network account settings). There is a time frame between 24 and 48 hours to see the evolution of your profits.

Thanks to the link of the post that you added to the platform, we have access in real time to the interactions of your post and we can gradually update them.
However, this update needs a short timeframe before you see the changes on your profile.

For legal and fiscal reasons, each influencer must issue an invoice to us, so we can proceed with the payment.
These documents can only be made at the end of the campaigns in which you participate.
Once Skwad receives the invoice, the payment will be made within the next 30 days, under the condition that the posts are still online. Only the invoices over €25 are paid.

The payment of the profits is only possible once the amount of €25 has been reached.

If this amount is not reached, you can either participate in other campaigns to reach the €25 and receive your payment or donate your profits to one of the three charities available on the platform.

You can turn your profits into donations. The moment you decide to get your profits, you will be able to donate the whole or a part of your fund to a partner charity.

The minimum sum to obtain profits is €25, so you avoid excessive PayPal transfer costs.

Fraud in any form whatsoever is prohibited on the platform and leads to an immediate banning /removal from the service.

Our moderators systematically verify the veracity of the interactions each post receives.

In Skwad, fraud is linked to the purchase of likes or followers, and the usage of boost accounts/groups/chats.

Yes, the briefing of the advertiser is available before participating in a campaign, so you can decide if you can/want to participate in it.

In order to register the platform, your phone number is required. Then you have to fill an application form so we can get to know you better and offer you campaigns that suit you.

For all questions related to our GDPR (General Data Protection Regulation), we encourage you to check our Privacy Policy.

Yes, this option is available on the burger menu on the mobile Application. You can also make this request through e-mail to [email protected].

According to the French law, we are going to delete your data, your profits, and your records.

Skwad defines a value for each interaction. A share is worth more than a comment; a comment is worth more than a like; a like is worth more than a view. Later, points are multiplied by the stars, so we obtain the TOKENS.

Campaigns are limited to one account per participant.

Skwad reserves the right to exclude temporarily or permanently any participant who does not respect the principle and the rules of participation. Any trickery, attempt of trickery or suspicion of fraud or cheating leads to banning.

Moderator reserves the right of rejecting a post or banning a participant without mandatory justification if this is considered necessary. There is an e-mail address available to participants to guide them and optimize their posts or answer back in case of possible litigations. [email protected]

To participate in a collab, you have to tap on the “Participate ” button (or “Apply for a Local Collab). Participation in collabs implies the acceptance of the FAQs and Terms and Conditions of Participation.

– For the Social Media Collabs: You have the right to make one post per collab. However, if you have a premium subscription, you can make up to 3 posts.
– For the Local Collabs: According to the briefing created by the advertiser, you will be able to make one post and up to 5 stories per social network that has been chosen by the advertiser.
– For the Shop & Share: You will be able to make up to 5 stories per month per social network that has been chosen by the advertiser.

It is mandatory to register your post or your stories on the Skwad application so we can validate it and give you your profits.

You must register the link URL of your post as soon as possible, so Skwad validates your post and registers your interactions to earn the maximum of profits.

The accepted deadline is 48 hours maximum between the publication on social media and the register of the link / image / video of the post on the platform.

Modification of a previous post is rejected because the first interactions obtained were not addressed to the new post and that can be interpreted as a trickery as in recycling a previous post.

The given results (stars) are based on an evaluation grid according to the briefing and the demand of the advertiser: Skwad reserves the right to modify afterwards the performance of a post up or down depending on the other participants’ performance.

The operators of platforms of collaborative economy (Skwad) located in France or abroad, whose users reside in France or provide services in France, are required to inform their participants about their possible tax and social obligations.

Furthermore, The Social Company, which operates the service Skwad, must transmit to its users a yearly summary with the number and the sum of the transactions they performed throughout the previous year and from which the platform knows.

The Social Company also has to send to the Public Finances Directorate General a yearly file containing all the information transmitted to its users.

If you are a user and you have to make your tax report, you should contact your national revenue services and verify with them the mandatory provisions as well as the tax thresholds whether you are a private individual or a company. https://www.impots.gouv.fr/accueil

It is mandatory that Skwad validates your ID card so we can transfer your payment to your Paypal or bank account when you participate in a campaign and get profits.

You have to upload your ID card on the “Profile” section of the app. Skwad will validate it on the next 48 hours to the uploading. We recommend you to do this process as soon as you sign up.

These are the allowed documents on the app:
– Identity document card
– Resident card
– Passport The documents must be legible and show you photo and your ID number clearly. Skwad does not accept other kinds of document.

It is an advertising operation that an announcer creates and performs on the Skwad application to which anyone can participate. This operation will take place exclusiveley on social media, and you will have to make a post on your social networks (photo or video) according to the instructions on the briefing of the collab.

It is an advertising operation that an announcer creates and performs on the Skwad application to which you will have to candidate and pass a recruitement process to participate.

If you are chosen for a collab, Skwad will notify you and send you instructions to perform specific tasks as a form of “mission”.

You can be asked to go to a store and share your experience on social media according to the instructions of the collab briefing. This type of collab has a fixed remuneration, which is visible on the collab briefing.

It is an advertising operation that an announcer creates and performs on the Skwad application to which anyone can participate.

This operation will take place exclusiveley on social media and showcases an on-site experience that will be spread on your social media stories (Facebook, Instagram, TikTok, etc). You can only post 5 stories per collab and per month.